Social Relief of Distress

Social Relief of Distress: What is SRD and How to Check the Payment Status?

The Social Relief of Distress (SRD) program, offered by the South African Social Security Agency (SASSA), provides essential financial support to South African citizens without a regular income. This article will explain what SRD is, how it helps, and the ways to check your payment status.

What is Social Relief of Distress (SRD)?

The SRD program was introduced by the South African government to support individuals who are unemployed and have no other sources of income. Under this scheme, eligible individuals receive R350 per month for up to six months. This program includes not only South African citizens but also refugees and asylum seekers residing in the country.

The initiative primarily aims to alleviate financial strain exacerbated by the COVID-19 pandemic, which left many struggling to manage daily expenses. The SRD provides a critical lifeline for those who found themselves in debt and unable to make ends meet.

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How to Check Your SRD Payment Status

If you’ve applied for the SRD grant, there are three simple methods to check the status of your payments:

1. Online Method

To check your SRD payment status online, follow these steps:

  1. Open your browser and ensure you have a stable internet connection.
  2. Visit the SASSA portal by typing the URL into your browser’s address bar.
  3. On the official SASSA webpage, look for the link labeled “Payment Status of Social Relief of Distress.”
  4. Click on this link, which will open a new tab.
  5. Enter your registered ID number in the provided field.
  6. Click the “Submit” button to view your payment status.

2. WhatsApp Method

You can also check your SRD payment status via WhatsApp:

  1. Open WhatsApp on your device.
  2. Send a message to 082 046 8553, the official number for SRD services.
  3. In your message, type “STATUS” followed by your registered ID number.
  4. Within a minute, you will receive a reply containing your application status.

This method is convenient and quick, allowing you to check your status at any time.

3. Phone Call Method

If you prefer speaking directly to a representative, you can check your status by calling SASSA:

  1. Dial 0800 60 10 11, the SASSA helpline.
  2. Provide your application ID when prompted.
  3. The representative will then inform you of your payment status.

Why Use the SASSA Portal?

The SASSA portal is the most reliable source for accurate information regarding your SRD payments. It ensures your data privacy and security, especially when entering sensitive information like bank details. The portal is designed to be user-friendly, even for those with limited technical skills, providing critical information in an accessible format.


The Social Relief of Distress (SRD) program is a crucial government initiative aimed at supporting unemployed South Africans during challenging times. With a monthly grant of R350, it helps alleviate financial pressure for those without any income. Checking your payment status is straightforward, with options available online, via WhatsApp, or through a phone call to SASSA. Always use the official SASSA portal to ensure your information remains secure and accurate.

Below is a quick reference table summarizing the methods to check your SRD payment status:

Online1. Visit SASSA portal
2. Click on “Payment Status of Social Relief of Distress”
3. Enter ID number
4. Click “Submit”
WhatsApp1. Open WhatsApp
2. Send “STATUS” and your ID number to 082 046 8553
3. Receive status in reply message
Phone Call1. Dial 0800 60 10 11
2. Provide application ID when prompted

By following these steps, you can easily stay informed about your SRD grant status and ensure you receive the support you need.


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